Bought as a present for my daughter who loves the white pale fox Prosecco so I thought I would get her the rose one to try. Excellent service nicely packaged and fast delivery. It is a Christmas present so I can’t comment on the wine as yet but I do know the white Prosecco my daughter would highly recommend it.
My friends were very impressed with the packaging and with the taste - such a lovely gift to give and receive. Thanks
Ordered rose as a wedding gift on the 7th of October, wedding was the 14th of October. From the tracking info supplied, still hasn’t been delivered - today is the 17th of October. It took Pale Fox till Monday the 10th to ship product out.
Sorry to hear your experience was less than ideal. Having spoken to the ops team, it appears your order was placed on the Friday and then dispatched on the Monday. There was then significant strike action that week which delayed your parcel further and then resulted in it getting lost. We got in touch with you to ask if you wanted a refund and you said you would, which we processed.
Again, apologies that your first experience with us not as expected.
Team Pale Fox
This Prosecco is absolutely beautiful. So chrisp and light. The best Prosecco I have ever tasted.